Patient Care Coordinator II

Shawnee Health•Jackson, MS

8d•Onsite

About The Position

Shawnee Health – Patient Care Coordinator II Join Southern Illinois’ leading healthcare organization, with over 360 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life. Shawnee Health is seeking a Patient Care Coordinator II for our Shawnee Health office.

Requirements

Must be competent in the use of computers
Must be capable of independent problem solving
Must be able to work with little direct supervision
Must have excellent written and verbal communication skills

Responsibilities

Schedule medical referrals, diagnostic tests and treatments ordered by provider and assure that the patient has been notified, understands directions, and completes all documentation in the patient’s Electronic Medical Records.
Reviews and selects medical records pertinent to referrals, diagnostic tests and treatments to be sent with order to provider or facility
Completes the pre-authorizations process with insurance companies as it relates to the referral and/or diagnostic test scheduled.
Follows up on referrals and diagnostic tests ordered to ensure completion and the receipt of all reports including consult notes and test results.
Notify provider of referrals or tests that have not been completed by patient.
Works to complete EHR task as assigned
Works directly with the social service team assisting with the identification of patients with special needs including but not limited to: financial assistance, transportation, pharmaceutical assistance, interpretation, or special accommodations.
Completes prior authorization process for referrals and diagnostic testing when required.
Assist Patient Care Coordinator Supervisor with training new employees.
Monitors access issues with referrals and provides consistent feedback to Patient Care Coordinator Supervisor

Benefits

12 vacation days earned in the first year
11 paid personal days/holidays per calendar year
6 sick days earned per year
Retirement plan with 3% company contribution after becoming eligible in the plan
Additional profit-sharing contributions to the retirement plan are possible.
Employee deferrals to the 401(k) and Roth plan available
Health and dental insurance with employer contribution
$50,000 in life insurance at no cost to the employee
Company provided long-term disability insurance at no cost to the employee
Other supplemental insurance policies available for purchase by the employee