Patient Care Coordinator I - 163

Keplr Vision • Alpharetta, GA

8d • Onsite

About The Position

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. The primary responsibilities include providing patients with a personalized check-in/check-out experience that creates a positive patient experience, assisting in patient outreach and scheduling, and partnering with other team members and doctors to provide best-in-class customer service. This role also involves a variety of front desk administrative duties and the ability to periodically cross-train as an Eyewear Consultant and Ophthalmic Technician.

Requirements

• Excellent customer service skills and personal presentation
• 1+ years of experience
• Organized, excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Nice To Haves

• Willing to train someone with good customer service skills and a desire to learn

Responsibilities

• Provide patients a personalized check in/out experience, that creates a positive patient experience
• Assist in patient outreach and scheduling
• Have the ability to periodically cross train as an Eyewear Consultant, and Ophthalmic Technician
• Partner with other team members and doctors to provide best in class customer service
• A variety of front desk administrative duties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed