Patient Care Coordinator I - 163

Keplr Vision • Alpharetta, GA

9d • Onsite

About The Position

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. The ideal candidate will have 1+ years of experience and possess excellent customer service skills and personal presentation. The role requires someone who is positive, professional, and personable, with a desire to learn. The position reports to the Practice Manager, or their designee, and is a full-time, non-exempt role within the Business Office department.

Requirements

• Excellent customer service skills
• Excellent personal presentation
• 1+ years of experience
• Organized
• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Nice To Haves

• Willing to train someone with good customer service skills and a desire to learn

Responsibilities

• Provide patients a personalized check in/out experience, that creates a positive patient experience
• Assist in patient outreach and scheduling
• Have the ability to periodically cross train as an Eyewear Consultant, and Ophthalmic Technician
• Partner with other team members and doctors to provide best in class customer service
• A variety of front desk administrative duties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed