Patient Care Coordinator I - 055

Keplr Vision•Vienna, WV

About The Position

This is a customer-facing position that provides high-quality client service and patient care at the practice. The role includes interacting with patients by phone and in person, coordinating appointments, and performing front desk administrative work. The job description is not exhaustive; duties, responsibilities, and activities may change at any time with or without notice. The position reports to the Practice Manager or their designee.

Requirements

  • Excellent customer service skills and personal presentation
  • Positive, professional, and personable demeanor
  • Excellent time management skills
  • Attention to detail
  • Efficiency at multitasking
  • Proficiency with computers and basic systems
  • Ability to interact with patients in a professional and friendly manner

Nice To Haves

  • Experience is preferred; the ideal candidate will have 1+ years of experience. The employer is willing to train someone with good customer service skills and a desire to learn.

Responsibilities

  • Speak with patients on the phone
  • Schedule appointments
  • Greet patients
  • Check patients in and out
  • Perform a variety of front desk administrative duties
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