Patient Care Coordinator (Case Management)

CorVel Corporation•Minneapolis, MN

19h•$19 - $31•Hybrid

About The Position

The Patient Care Coordinator provides essential administrative support to Telephonic Nurse Case Managers within CorVel’s state-certified Workers’ Compensation Managed Care Organization (MCO) program. In this role, you will act as an administrative partner to the nurses assisting with administrative tasks, accurate electronic file management, and support effective care coordination. This position plays a key role in ensuring smooth communication between internal teams, clients, and external partners, helping to deliver high-quality, compliant managed care services.

Requirements

Strong ability to multitask and stay organized in a fast-paced environment
Clear, professional communication skills (written and verbal)
A problem-solving mindset with strong critical-thinking skills
High attention to detail and accuracy
Computer proficiency & technical aptitude with the ability to utilize Microsoft Office (Word, Excel, Outlook, etc.)
Strong time management and interpersonal skills
Ability to work both independently and collaboratively within a team
High School diploma or equivalent

Nice To Haves

Clinical background preferred

Responsibilities

Provide day-to-day administrative support to Telephonic Case Management nurses
Assist nurses with clinic communications via telephone
Prepare, proofread, and distribute correspondence to clients, providers, and other stakeholders
Support coordination of care by ensuring timely and accurate documentation and communication
Maintain organized client files and ensure all contacts and records are up to date
Assist in the preparation and distribution of reports
Communicate with providers and vendors to gather necessary information
Provide basic troubleshooting support for technical issues
Ensure compliance with HIPAA, confidentiality standards, and organizational policies
Perform additional duties as assigned