Patient Care Coordinator - Bone Growth Therapy - Fracture - Remote

Orthofix

8d • Remote

About The Position

The Bone Growth Therapies Patient Care Coordinator (remote) will assist direct Orthofix Territory Managers, ASMs, RVPs, as well as Orthofix Distributors with patient education and device in-services.

Requirements

• Excellent time management skills
• Excellent customer service experience. Minimum 2 years experience.
• Excellent computer skills
• Excellent presentation skills
• Excellent record keeping
• Excellent collaborative and communication skills
• Travel required within territory, if needed
• If traveling by car, a valid driver’s license and proof of insurance is required.

Responsibilities

• Provide direct, personal, and timely service representing Orthofix in a professional and straightforward manner where and when applicable.
• Conduct Patient Calls to educate, gather information, and capture relevant information related to servicing with BGT devices.
• Assist with Patient Fittings virtually. In person where and when applicable.
• Support Territory Managers, accounts and patients within your region.
• Assist with educational meetings with patients and office staff regarding the benefits of the Orthofix stimulation products.
• Discuss explanation of benefits and financial responsibilities with patients.
• Facilitate paperwork collections for order submissions.
• Coordinate all patient service and patient experience activities in conjunction with TM, ASM and RVP.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees