Patient Care Companion – Lorain Hospital

Bon Secours Mercy Health•Lorain, OH

1d•Onsite

About The Position

The Care Companion provides supportive patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of Bon Secours Mercy Health. This role involves providing direct patient support, ensuring a safe environment, and acting as a liaison between patients and the nursing staff. High-level customer service is expected for all patients, families, visitors, and employees. Participation in patient hand-off/report is also a key function.

Requirements

Ability to clearly communicate to other members of the healthcare team
Ability to understand and follow directions of healthcare team
Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
Knowledge and demonstration of infection prevention and transmission-based precautions
Ability to work in a team
Basic hygiene and activities of daily living care
Compassionate, relationship-based approach in care activities
Accountability for completion of assigned tasks
Escalation of concerns via chain of command
Create and maintain safety environment
Advocacy and foreseeing safety issues
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Nice To Haves

BLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)
Recent experience in a healthcare environment, with a preference for the setting in which they are applying (preferred)

Responsibilities

Provides support to the patient including, but not limited to, care and comfort, personal care and hygiene, toileting, and mobility.
Creates a safe environment for patients.
Acts as liaison between patient and nurse to report changes or concerns.
Provides high-level customer service to all patients, patient's family, visitors and all employees.
Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.