Patient Care Clerk

McLennan County•Tx, TX

20h•Onsite

About The Position

Under the direction of a supervisor, performs clerical and office work of a repetitive and routine nature requiring accurate typing and knowledge of Sheriff’s Office policies and procedures. Medical Clerk will be performing a variety of general and advanced clerical tasks including maintenance of file systems, logs, and records and compiling information to assist in the efficient accomplishment of support activities.

Requirements

High School diploma or GED
1 year of clerical experience
Current and valid TX driver’s license and a safe driving record
Applicant must be twenty-one years of age on /or before date of hire
Must maintain personal loyalty to the Sheriff
General knowledge of basic hardware and software and uses of a variety of different computer operating systems such as Microsoft Office Work, Excel, Outlook
General skill in operating standard office equipment such as personal computers, calculators, and telephones
Maintains good interpersonal relations (the manner in which the employee responds emotionally and verbally) with the public, or other employees, and supervisors
Possess a thorough understanding of the importance of confidentiality
Knowledge of modern office practices concerning recordkeeping
Possess a thorough understanding of the jail management records system
Ability to accurately sort, file, and retrieve material using alphabetical, numerical, or chronological systems
Keen attention to detail; careful and accurate data entry

Responsibilities

Initiates the medical record by creating and processing the patient care record folder and maintain scanned documents in the electronic medical record
Ensures availability of treatment information by filing and retrieving patient records
Perform other clerical duties such as scanning, photocopying, ordering and issuing supplies; and sending, receiving, sorting, and distributing mail
Answer telephone calls in a courteous and efficient manner, route incoming calls to appropriate persons or offices, or takes messages
Scheduling medical, dental and mobile radiology appointments
Archiving records, cleaning out files and boxing files
Review all inmate intake paperwork for errors and completion
Send Request of Information via fax to inmate-patient providers to obtain past medical information.
Scan Request of Information returns in a timely manner, and create tasks to appropriate team members (Mental Health NP, HOTBHN, Medical Providers, and Nursing)
Scan dental visit paperwork in CorEMR
Assist with preparing chain for transport paperwork in EDOC and CorEMR
Assist with inmate-patient paperwork for outside provider appointments as needed
Assist with inmate-patient scheduling
Regular attendance and timeliness are required