Patient Care Associate-MSH-KCC 5N Med/Tele-FT-Evenings-EOW

Mount Sinai Health System•New York, NY
•$28 - $30•Onsite

About The Position

As an integral part of the clinical care team, the Patient Care Associate is responsible for patient care and support activities that promote patient-focused care within the Specialty Service. The associate supports registered nurses with patient care, including activities of daily living, specimen collection, clinical procedures, and maintaining a safe, clean environment. The role also includes patient observation and rounding, dietary and room support, patient and visitor assistance, transport, specimen delivery, documentation and communication updates, and maintaining supplies and equipment. The associate participates in departmental performance improvement, protects confidentiality, meets regulatory and health assessment requirements, supports staff development, and communicates professionally and respectfully with patients, families, colleagues, and the extended community. This is a full-time evening position with every-other-weekend work at Mount Sinai Hospital, KCC 5 North. The listed hourly salary range is $27.85–$29.88; actual salary depends on factors including experience, education, and operational needs. The stated range does not include bonuses, differential pay, or other compensation or benefits.

Requirements

  • High school diploma or equivalent.
  • Certificate of completion of a medical assistant or patient care assistant program, or equivalent, with venipuncture and EKG skills.
  • Documentation of Medical Assistant/Patient Care Associate training.
  • Interpersonal skills to communicate and collaborate effectively with other Specialty Service team members.
  • Ability to set priorities, solve problems, use sound judgment in difficult situations, and remain flexible.
  • Sufficient oral and written English-language skills to communicate effectively.
  • Physical stamina and manual dexterity to perform a variety of tasks and skills in the assigned area.
  • American Heart Association Heartsaver or BLS certification.

Nice To Haves

  • Three to nine months of healthcare experience is preferred.

Responsibilities

  • Perform clinical, technical, service, and administrative tasks within the assigned area.
  • Provide care appropriate to patients’ physical, psychosocial, educational, safety, and other needs and ages.
  • Measure and document vital signs, intake and output, pain ratings, and other assigned data.
  • Perform clinical procedures, including specimen collection, blood glucose testing, venipuncture, EKGs, application of compression devices, post-mortem care, and skin-integrity maintenance.
  • Set up for selected procedures and assist registered nurses as directed.
  • Assist patients with activities of daily living, including feeding, bathing, toileting, ambulation, and mobilization; orient patients to the clinical environment.
  • Support dietary functions by delivering and collecting trays, distributing menus, assisting with menu completion, mixing nutritional supplements, reporting eating-pattern variations, and transmitting dietary orders and changes accurately and promptly.
  • Maintain a safe, clean, functional, and comfortable environment, including room maintenance, bed stripping, trash removal, and reporting physical plant or equipment problems.
  • Perform one-to-one or close observation for safety, elopement risk, or suicide prevention.
  • Maintain patient isolation status under an RN’s direction and according to established procedures.
  • Perform scheduled hourly care checks and rounding, focusing on toileting, comfort, positioning, and pain awareness; notify the RN if rounding is incomplete.
  • Use the Vocera system or Mount Sinai phone according to sign-in/sign-out protocol where activated.
  • Greet visitors, answer telephones and patient call systems courteously, refer calls to appropriate staff, provide information as appropriate, and escort visitors when necessary.
  • Transport patients using stretchers or wheelchairs, perform emergency transport and clean-up, and transport specimens.
  • Deliver and collect bedside trays and deliver flowers to patients.
  • Perform unit or cubicle stripping, discharge bed making, and other assigned duties, including generating reports.
  • Update communication boards and discharge logs; assemble medical records; and update admission, transfer, and discharge systems or processes.
  • Maintain supplies and provide care for equipment.
  • Respect patients’ individual needs, beliefs, and diversity and contribute to an environment sensitive to cultural diversity.
  • Participate in departmental performance-improvement activities and observe health system compliance policies.
  • Maintain patient and employee confidentiality when handling information.
  • Participate in developing other staff members, identify learning strengths and needs, and use learning resources.
  • Meet regulatory, licensure, and annual health-assessment requirements.
  • Communicate professionally, courteously, and respectfully with patients, families, significant others, hospital staff, and the extended community.
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