Patient Care Assistant

Mass General Brigham•East Sandwich, MA

9d•$22 - $27•Onsite

About The Position

Working under the direction of licensed personnel, the Patient Care Assistant helps patients with activities of daily living, including bathing, dressing, and eating, and assists with taking vital signs. The role performs assigned patient-care and clinical functions, including point-of-care tasks, EKGs, sanitary care, transfers and ambulation assistance, one-to-one safety observation, and phlebotomy. The assistant supports nurses and physicians with examinations and treatments, records patient measurements and intake and output in the Electronic Health Record, and helps with patient admissions and discharges. The position also involves maintaining patient rooms and equipment, assisting with food and feeding, supporting new PCA team members, and communicating effectively with patients, visitors, and the care team. This is an onsite, regular position scheduled for 32 hours per week on the day shift.

Requirements

Ability to understand and follow written and oral instructions.
Knowledge of medical terminology.
Strong patient/customer service skills.
Ability to lift up to 35 pounds.
Computer proficiency to work efficiently with electronic medical records.

Nice To Haves

High school diploma or equivalent.
Basic Life Support (BLS) credential.
National Certified Medical Assistant credential.
National Nursing Assistant/Patient Care Technician credential.
New Hampshire LNA credential.
0–1 year of experience working in patient care or elder care.

Responsibilities

Perform and document assigned patient-care and clinical functions, including point-of-care tasks, vital signs, EKGs, bathing and other sanitary needs, transfers and ambulation assistance, one-to-one patient observation for safety, and phlebotomy.
Assist registered nurses and physicians with examinations and treatments as required.
Document patient height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the Electronic Health Record.
Set up food trays and assist patients with eating and feeding as needed.
Keep patient rooms stocked, equipped, and appropriately cleaned as patient needs and volumes change.
Retrieve and set up equipment, clean it between patient use, and report malfunctions according to organizational policy.
Assist with admitting and discharging patients.
Facilitate orientation of new PCA team members as directed.
Interact effectively with patients, visitors, and other care team members.
Communicate promptly and effectively with nursing staff about patient-care issues and condition.
Foster a positive, collaborative team environment that promotes teamwork and professional growth.