PAT CARE AST PD

UCSF•San Francisco, CA

1d•Onsite

About The Position

The Patient Care Assistant assists with patient care under the direction of an RN, MD, PA or NP. The Patient Care Assistant- Safety Attendant (PCA) cares for all patients, including behavioral health, following provider instructions and hospital procedures. Actively monitors patients’ physical and emotional well-being and reports to nursing/medical staff. Ensures a safe environment for patients and staff. Participates in rehabilitation and treatment programs and helps with personal hygiene and activities of daily living. All patient care team members act to meet patient needs and learn new skills to achieve quality patient care and customer service. Team members promote a cooperative working relationship with each other, other staff, and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to age specific needs and cultural defenses, and expressing and accepting feedback in a professional manner.

Requirements

Ability to work effectively within a team.
Ability to satisfactorily perform job duties as defined in the job description.
Willingness to be taught/learn new skills.
Ability to understand and communicate effectively in English, both orally and in writing.
Ability to perform basic arithmetic computations (addition and subtraction).
Ability to organize and effectively set priorities
This position requires the ability to orient and work at all UCSF Medical Center locations.
Experience successfully using de-escalation techniques
Experience working with medically/mentally ill individuals
Experience working with pediatric patients and their families
Medical Assistant Certification, Certified Nursing Assistant Certification and/or post high school vocational/ specialized medical training certificate or in your first year of nursing school.
Current American Health Association BLS.
High school diploma or successful completion of GED.

Nice To Haves

Knowledge of medical terminology appropriate to the responsibilities of the job is preferred.
Previous work experience with behaviorally challenged, mentally impaired, and/or eating disorder patients
Previous work experience as a patient care assistant

Responsibilities

Observes patients to detect behavior patterns and reports observations to the medical/nursing staff and documents them in the electronic medical record.
Uses de-escalation techniques to resolve issues with patient’s behavior.
Maintains therapeutic boundaries with patient and families.
Intervenes to restrain violent or potential violent patients by verbal or physical means as required. Completes all documentation in a timely manner
Helps patients with their personal hygiene, such as bathing and keeping beds, clothing and living areas clean
Other tasks and duties as required.
Documents vital signs and other pertinent observations in the electronic medical record.
Intervenes to restrain violent or potential violent suicidal patients by verbal or physical means as required. Completes all documentation in a timely manner