Patient Care Assistant - Liberty Urgent Care - 36 hours/week, Evenings

Cincinnati Children's•Liberty, LA

6d•Onsite

About The Position

The Patient Care Assistant (PCA) at Liberty Urgent Care, working 36 hours per week on evening shifts, plays a crucial role in providing direct patient care under the supervision of a Registered Nurse (RN). This full-time, regular position focuses on assisting patients with daily living activities, implementing care plans, and ensuring a safe and organized environment. The PCA is expected to embody the Cincinnati Children's CARES behaviors, demonstrating excellent customer service and effective communication with patients, families, and colleagues. Responsibilities include responding to patient needs, maintaining documentation, and supporting the overall efficiency of the urgent care department.

Requirements

High school diploma or equivalent
Completion of medical/surgical or equivalent clinical rotation from an ACEN, CCNE, or NLN CNEA accredited institution; OR
Listed on the Ohio STNA registry or Ohio CNA (if CNA is in another state, must receive reciprocity within 180 days of hire); OR
Listed on the Ohio or National Emergency Medical Services Registry; OR
One (1) year of patient care experience within the last three (3) years; OR
Successful completion of the organization's Patient Care Assistant training program, which must be completed after hire.
Requires training in cardio-pulmonary resuscitation (CPR) and maintenance of certification.

Responsibilities

Provide approved care of assigned patients and assist in implementation of interventions under supervision of RN.
Supervise and assist patients with activities of daily living.
Supervise developmentally appropriate activities.
Offer assistance to co-workers after completion of own duties.
Use crisis control techniques and assist in de-escalation of patients and visitors.
Assist with patient transport as requested.
May assist with 1 on 1 patient observation as needed.
Demonstrate Cincinnati Children's CARES behaviors in all interactions.
Actively participate as a frontline example of extraordinary customer service and satisfaction.
Report present status or changes in patient condition on an ongoing basis and in change of shift summary.
Complete timely documentation of information in the patient medical record.
Seek information and guidance when needed.
Discuss concerns of work situation with Director or designee.
Ensure that all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors, and employees.
Comply with Infection Control policies and procedures.
Adhere to safety procedures appropriate to children's ages and development levels.
Respond to communication system/patient alarms and execute with a sense of urgency.
Answer the telephone in accordance with CCHMC telephone etiquette.
Assemble charts, order patient supplies, and stock clerical supplies.
May assist in the orientation and training of new employees.