Patient Care Assistant - Burnet Emergency Department, Full-Time 32 hours/week, Days

Cincinnati Children's

1d•Onsite

About The Position

The Patient Care Assistant (PCA) in the Burnet Emergency Department is a full-time position working 32 hours per week on day shifts. This role involves providing approved patient care and assisting with interventions under the supervision of a Registered Nurse (RN). PCAs are responsible for supervising and assisting patients with daily living activities, offering developmentally appropriate activities, and supporting co-workers after completing their own tasks. They utilize crisis control techniques for de-escalation, assist with patient transport, and may perform 1-on-1 patient observations as needed. The position emphasizes demonstrating Cincinnati Children's CARES behaviors, ensuring a safe and organized environment, responding to patient alarms with urgency, and providing administrative support such as assembling charts and stocking supplies. The role may also involve orienting and training new employees.

Requirements

High school diploma or equivalent
Completion of medical/surgical or equivalent clinical rotation from ACEN, CCNE or NLN CNEA accredited institution, OR Listed on Ohio STNA registry or Ohio CNA (If CNA is in another state, must receive reciprocity within 180 days of hire), OR Listed on Ohio or National Emergency Medical Services Registry, OR 1+ years of patient care experience within the last three years
Requires training in cardio-pulmonary resuscitation (CPR) and maintenance of certification

Responsibilities

Provide approved care of assigned patients and assist in implementation of interventions under supervision of RN.
Supervise and assist patients with activities of daily living.
Supervise developmentally appropriate activities.
Offers assistance to co-workers after completion of own duties.
Use crisis control techniques and assist in de-escalation of patients and visitors.
Assist with patient transport as requested.
May assist with 1 on 1 patient observation as needed.
Demonstrates the Cincinnati Children's CARES behaviors in all interactions with patients, families, visitors and co-workers by actively participating as a frontline example of extraordinary customer service and satisfaction.
Reports present status or changes in patient condition on an ongoing basis and in change of shift summary.
Completes timely documentation of information in the patient medical record.
Seek information and guidance when needed.
Discusses concerns of work situation with Director or designee.
Ensures that within the division, all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors, and employees.
Ensure that work areas are organized and present a safe, accessible, effective and efficient environment for employees, patients and families.
Comply with Infection Control policies and procedures.
Adhere to safety procedures appropriate to children's ages and development levels.
Responds to communication system/patient alarms and executes with a sense of urgency.
Answer the telephone in accordance with CCHMC telephone etiquette.
Assemble charts, order patient supplies, and stock clerical supplies.
May assist in the orientation and training of new employees.