Patient Care Assistant (Medical Assistant)

Metro Infectious Disease Consultants•Overland Park, KS

21h•Onsite

About The Position

Metro Infectious Disease Consultants is seeking a full-time Patient Care Assistant (Medical Assistant) to work at its clinic in Overland Park, Kansas. The role is responsible for back-office duties, with occasional front-desk duties. Assigned responsibilities may change at any time at the discretion of management or the supervisor. Back-office duties include escorting patients to exam rooms; documenting height, weight, blood pressure, temperature, and chief complaint; notifying the doctor when a patient is ready; stocking and cleaning exam rooms; and maintaining medical-supply inventory and submitting requisitions in a timely manner. Other duties may be assigned by management. Front-office duties include filing scanned paperwork; preparing and faxing schedules; preparing travel charts; handling mail; checking that progress notes and superbills are attached to schedules; ordering office supplies; answering telephone calls; paging physicians about consultations; scheduling new and existing patients; processing billing, dictation, letters, physician orders, referrals, and medical-record requests; registering patients and updating demographics; collecting co-payments and past-due balances; obtaining and preparing requested laboratory specimens; and ensuring superbills are complete at the end of visits.

Requirements

At least one year of clinical practice experience; office-setting experience is preferred.
Comfort with back-office responsibilities.
High school education or equivalent.
Proof of current vaccinations, including recommended boosters commonly required for those working with immunocompromised patients: measles, mumps, rubella, varicella, hepatitis A and B, influenza, and COVID-19. Accommodation or exception requests are considered case by case, consistent with applicable laws.

Nice To Haves

Clinical practice experience in an office setting.

Responsibilities

Escort patients from reception to exam rooms; document height, weight, blood pressure, temperature, and chief complaint as indicated; notify the doctor when the patient is ready.
Stock exam rooms each morning and clean rooms between patients.
Maintain medical-supply inventory and complete requisitions in a timely manner.
File scanned paperwork daily.
Fax clinic schedules to physicians for the next clinic day.
Prepare the travel chart weekly.
Open and distribute mail daily.
Print the schedule for the following clinic day and verify that progress notes and superbills are attached.
Order office supplies.
Answer telephone calls, including calls to closed offices at different locations.
Page physicians about consultations, including the consult, hospital, patient name, room number, referring physician, and hospital phone number with extension.
Make appointments for new and existing patients according to set guidelines and provide directions to new patients.
Handle and process billing information daily.
Handle and process dictation, letters, and physician orders daily.
Register patients, enter or update patient demographics, and copy vital information.
Collect co-payments and past-due balances at the check-in/check-out desk.
Coordinate and process referral information for managed-care patients.
Process medical-record requests.
Obtain requested laboratory specimens, complete lab requisitions, prepare samples for lab pickup, and document this in the medical record.
Ensure superbills are completed at the end of visits, including visit code, diagnoses, and all labs ordered.
Perform other tasks as assigned by management.