Medical Assistant/ Patient Care Coordinator

InnovaCare Health • Winter Haven, FL

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About The Position

InnovaCare Health is hiring a Medical Assistant/Patient Care Coordinator to support physicians and patients and help ensure a smooth, personal clinic experience. InnovaCare operates more than 40 clinics throughout Florida and Texas and describes its care model as physician-led, coordinated, and focused on patients and the communities it serves.

The Medical Assistant supports clinical visits by preparing patients for examinations, obtaining vital signs and medical histories, performing ancillary tests, following up on test orders, and reporting results to providers and patients. The role also includes maintaining patient education materials and medical equipment, ordering clinical supplies, documenting visits and treatments in the electronic medical records system, and performing specified clinical procedures. The Patient Care Coordinator welcomes patients and visitors, manages the waiting room and communicates delays, maintains registration information, answers phones, schedules appointments, and collects patient payments.

The position requires a high school diploma or GED and BLS or CPR certification. Completion of an accredited Medical Assistant program or at least one year of direct clinical patient care experience is preferred, as are CMA/RMA certification (or progress toward certification) and English/Spanish bilingual ability.

Requirements

• High school diploma or GED.
• BLS or CPR certification.
• Team spirit, a calm demeanor, and a passion for people.

Nice To Haves

• Completion of an accredited Medical Assistant program or at least one year of direct clinical patient care experience in a healthcare setting.
• CMA/RMA certification, or certification in progress.
• Bilingual ability in English and Spanish.

Responsibilities

• Greet patients and prepare them for physical examinations.
• Obtain vital signs and medical histories and perform required ancillary tests.
• Follow up on test orders and report results to providers and patients.
• Provide and maintain patient education materials.
• Maintain medical equipment and order clinical supplies.
• Operate diagnostic equipment without interpreting tests.
• Remove staples from superficial wounds, change wound dressings, and obtain cultures.
• Administer non-intravenous medication.
• Perform simple specimen collection using noninvasive techniques and collect blood specimens through venipuncture or capillary collection.
• Perform EKGs.
• Accurately document patient visits, tests, and treatments in the electronic medical records system.
• Welcome patients and visitors upon arrival at the clinic.
• Manage the waiting room to keep wait times within 15 minutes of arrival and notify patients and visitors of delays.
• Obtain, record, and update patients’ personal and financial registration information.
• Answer phones and schedule appointments; may assist the case manager with scheduling hospital follow-up.
• Collect patients’ financial payment responsibilities, such as co-payments, co-insurance, and deductibles, and issue receipts.
• Perform other related duties as assigned.

Benefits

• Health, dental, and vision insurance, eligible 30 days after employment.
• Paid time off (PTO) and paid holidays.
• 401(k) with company match.
• Educational assistance.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED