Patient Care Assistant (Medical Assistant)

Metro Infectious Disease Consultants•Overland Park, KS

About The Position

Metro Infectious Disease Consultants is seeking a full-time Patient Care Assistant (Medical Assistant) to work at its clinic in Overland Park, Kansas. The role handles back-office duties and occasional front-desk duties. Responsibilities assigned to individuals may change at any time at the discretion of management or the supervisor. Back-office work includes escorting patients from reception to exam rooms; recording height, weight, blood pressure, and temperature as indicated; documenting the chief complaint and notifying the doctor when the patient is ready; stocking and cleaning exam rooms; maintaining medical-supply inventory and submitting requisitions in a timely manner; and obtaining and preparing laboratory specimens as requested. Front-office work includes filing scanned paperwork, preparing and faxing schedules and charts, managing mail and office supplies, answering calls, paging physicians about consultations, scheduling and registering patients, processing billing and referrals, collecting payments, handling medical-record requests and physician documentation, and ensuring superbills are completed at the end of visits.

Requirements

At least one year of clinical practice experience; office-setting experience is preferred.
Comfort with back-office responsibilities.
High school education or equivalent.
Proof of current vaccinations, including recommended boosters commonly required for those working with immunocompromised patients: measles, mumps, rubella, varicella, hepatitis A and B, influenza, and COVID-19. Accommodation or exception requests will be considered case by case, consistent with applicable laws.

Nice To Haves

Clinical practice experience in an office setting.

Responsibilities

Escort patients from reception to exam rooms; document height, weight, blood pressure, and temperature as indicated; record the chief complaint and notify the doctor when the patient is ready.
Stock exam rooms with supplies each morning and clean rooms between patients.
Maintain medical-supply inventory and complete requisitions in a timely manner.
File scanned paperwork daily.
Fax clinic schedules to physicians for the next clinic day.
Prepare the travel chart weekly.
Open and distribute mail daily.
Print the schedule for the following clinic day and verify that progress notes and superbills are attached.
Order office supplies.
Answer telephone calls, including calls to closed offices at different locations.
Page physicians about consultations with the consultation, hospital, patient name, room number, referring physician, and hospital phone number and extension.
Make appointments for new and existing patients according to set guidelines and give directions to new patients.
Handle and process billing information daily.
Handle and process dictation, letters, and physician orders daily.
Register patients, enter or update patient demographics, and copy vital information.
Collect co-payments and past-due balances at check-in or check-out.
Coordinate and process referral information for managed-care patients.
Process medical-record requests.
Obtain laboratory specimens as requested, complete lab requisitions, prepare samples for laboratory pickup, and document the work in the medical record.
Ensure superbills are completed at the end of visits, including visit code, diagnoses, and all labs ordered.
Perform other tasks as assigned by management.