Patient Care Assistant I

Inland Imaging•Royal Oak, MI

1d•$18 - $27•Onsite

About The Position

The Patient Care Assistant I is a Full Time, Regular position working Monday-Friday 8:00am-5pm with a lunch from 12-1 at the South Cowley Imaging Center. The primary goal is to assist radiologists and technologists in obtaining the highest quality studies and ensuring an efficient workflow within the department. This role requires the ability to work effectively and efficiently in a fast-paced environment, manage multiple priorities with constant interruptions, and maintain a high level of organization to meet deadlines. The Patient Care Assistant will interact with radiologists, other departments, patients, family members, and outside contacts, requiring excellent written, verbal, and personal communication skills, tact, diplomacy, and a high degree of confidentiality. Decision-making regarding daily work priorities will be based on company policies and procedures.

Requirements

High School Diploma/GED required.
One year minimum experience in the medical field.
Must be able to pass a background check required by RCW 43.43.830-840 to work with children under the age of 16, developmentally disabled persons or vulnerable adults.
Eligible employees must be able to pass a post-offer, pre-employment drug test.

Nice To Haves

Anatomy and medical terminology preferred.
Medical office experience preferred.
Understanding of CT procedures to be read by radiologist preferred.
Experience with the following computer applications is highly desired: Outlook; Kronos; Imagecast; iSite; Intranet; StaffReady; EPIC and Medicalis.

Responsibilities

Transports patients to/from inpatient department or Emergency Room to/from Inland Imaging department.
Escorts patients to exam rooms and instructs patient in the appropriate preparation for exam.
Maintains clean, well stocked exam and dressing rooms.
Assists Technologists with patients as needed.
Explains exams to patients.
May need to lift or transfer patients to exam table.
May position patients on tables and help them off tables once exams are complete.
Works with Team Leader to order supplies.
Obtains detailed medical history and consents from patients.
May obtain referral for exam.
Works closely with Team Leader and technologists to best place patient exams.
Assists scheduling department with scheduling patients.
Maintains current level of competence according to Inland Imaging and hospital (if applicable) requirements.
Assists technologist with removal of IV’s.
Handles bodily fluids after patient is done with exams.
Cleans scanner, dressing and restrooms after patients.
Assists in dressing or undressing patients for exams.
Obtains patient’s blood chemistry results prior to exam.
Assists technologist or nurse with contrast reactions or emergency situations.
Recognize symptoms of contrast reactions.
Knowledgeable of hospital codes and infection status (if applicable).
Helps run CT/Fluoro equipment for Radiologist during procedures.
Prepares patient procedure consent forms.
Helps coordinate three patients arriving simultaneously for procedures.
Helps perform daily QC for iSTAT unit.
Backup help for research coordinator to submit CT study data electronically to meet deadlines.
May monitor patients after procedures.
This position may be required to work in a hospital, urgent care or clinical setting.
Rotates to other shifts and locations as needed.
Performs other duties as assigned.
Ability to maintain strict confidentiality within the Inland Imaging companies and Inland’s customers.
Follows all Health and Safety policies and guidelines of Inland Imaging or its partners depending on work location.
Follows all company policies including those regarding harassment, non-retaliation, discrimination, respectful workplace, and related policies.
Follows all policies regarding HIPAA, non-disclosure of confidential information and company security.
Honest, pleasant manner and good personal hygiene.
Free of alcohol and drug abuse.
Valid state driver’s license and proof of insurance.
Excellent communication and interpersonal skills.
Detail oriented; ability to multi-task; organized and able to work in a fast-paced environment.
Demonstrates self-directed learning and participation in continuing education through professional journals, approved seminars, etc.
Ability to consider individual needs in communication with and assessment and treatment of patients of all ages.
Adheres to departmental standards and personnel policies by demonstrating professional demeanor in conduct and appearance.
Follows company departmental standards and personnel policies by using good teamwork and communication skills to help identify concerns and solutions, assisting where needed to ensure a smooth functioning department.
Performs other duties as required by displaying team spirit and self-growth, accepting and performing other projects and responsibilities, and requesting other projects and responsibilities.
Quarterly quality assurance meeting attendance is required for this position.
Attendance is a requirement for this position.
Rotates to other shifts and locations as needed.
Treats all patients and coworkers with dignity and respect.
Provides excellent customer service.
Conforms to Joint Commission and HIPAA regulations.
Complies with PHI (Protected Health Information).
Demonstrates the Inland Imaging Core Values: Show We Care, Do The Right Thing, Maximize Individual Potential, Always Aim Higher.