Patient Care Assistant I

City of Hope•Duarte, CA

23d

About The Position

A Patient Care Assistant (PCA) is a healthcare professional trained to provide specific patient care services to designated patients under the guidance and supervision of a Registered Nurse (RN). The PCA assists the healthcare team by delivering services promptly, accurately, and courteously, supporting patient care and patient well-being under RN direction. This position is represented by a collective bargaining agreement.

Requirements

High school graduate or equivalent.
Meet at least one of the following: be a non-licensed graduate of a Registered Nurse or Licensed Vocational Nurse (LVN) program; be enrolled in an approved RN program and have completed at least one medical-surgical clinical rotation; or hold active Nursing Assistant certification.
AHA BLS Certification.

Responsibilities

Provide accurate, reliable, courteous, and timely services to all customers.
Deliver services knowledgeably, consistently, and skillfully under the direct supervision of a registered nurse.
Demonstrate competence appropriate to the role and function in high-risk and/or problem-prone behaviors.
Deliver patient care within the scope of practice and in accordance with City of Hope standards, plans for provision of care, policies, and procedures.
Maintain current knowledge of organizational and regulatory standards, policies, and procedures.
Participate in a collaborative, empowered work environment through teamwork.
Communicate effectively with customers and team members to meet organizational goals and provide customer satisfaction.
Maintain current knowledge and skills by attending organizational and departmental meetings and continuing education activities.
Use organizational resources appropriately and in a timely manner to demonstrate fiscal responsibility.
Participate actively in performance improvement activities to continuously improve service delivery.
Demonstrate City of Hope values through individual work performance.