Patient Care Assistant I

Mass General Brigham•Salem, MA
•$21 - $25•Onsite

About The Position

Working under the direction of licensed personnel, the Patient Care Assistant I supports patients with activities of daily living, including bathing, dressing, and eating, and assists with measuring temperature, blood pressure, pulse, and respiration. The role performs assigned patient-care and clinical tasks, documents patient information in the Electronic Health Record, helps maintain patient rooms and equipment, and supports nurses and physicians with examinations and treatments. The position is onsite at North Shore Medical Center, Inc., with 24 scheduled hours per week on the day shift.

Requirements

  • Ability to understand and follow written and oral instructions.
  • Knowledge of medical terminology.
  • Strong patient and customer service skills.
  • Ability to lift up to 35 pounds.
  • Computer proficiency sufficient to work efficiently with electronic medical records.

Nice To Haves

  • High school diploma or equivalent.
  • Basic Life Support (BLS) credential.
  • National Certified Medical Assistant credential.
  • National Nursing Assistant or Patient Care Technician certification.
  • New Hampshire Licensed Nursing Assistant credential.
  • 0–1 year of experience working in patient care or elder care.

Responsibilities

  • Perform and document assigned patient-care and clinical tasks, including point-of-care testing, vital signs, EKGs, bathing and other sanitary needs, patient transfers and ambulation, one-to-one safety observation, and phlebotomy.
  • Assist registered nurses and physicians with examinations and treatments as required.
  • Document height, weight, food and fluid intake, urine, stool, vomit and other drainage output, and blood glucose results in the Electronic Health Record.
  • Assist patients with food tray setup, eating, and feeding as needed.
  • Keep patient rooms stocked, equipped, and appropriately clean according to needs and patient volumes.
  • Retrieve, set up, and clean equipment between patient uses; report malfunctioning equipment according to organizational policy.
  • Assist with admitting and discharging patients.
  • Help orient new Patient Care Assistant team members as directed.
  • Interact effectively with patients, visitors, and other care team members.
  • Communicate with nursing staff promptly and effectively about patient care issues and condition.
  • Promote a positive, collaborative team environment that supports teamwork and professional growth.

Benefits

  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials, premiums, and bonuses as applicable
  • Recognition programs
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