Operations - Patient Care/QA Administrator
About The Position
The Patient Care Administrator (PCA)/Quality Assurance (QA) will be primarily responsible for capturing and entering clinical trial data while following GCP and ICH guidelines. The PCA/QA responsibilities revolve around entering databases with accurate information, identifying errors and inconsistencies in accordance with study timelines. The PCA/QA will also develop and maintain good communications and working relationships with study personnel. This position requires an outgoing, friendly personality and someone who enjoys working with a diverse population of people, along with strong computer skills.
Requirements
- Time management and workflow prioritization
- Computer proficiency
- Customer Service
- Attention to detail
- Strong verbal and written communication
- Highly organized
- Confidentiality
Nice To Haves
- Outgoing, friendly personality
- Enjoys working with a diverse population of people
Responsibilities
- Sponsor and patient communication
- Timely data entry/query resolution
- Signature process
- Collaboration with CRC
- Temperature monitoring
- Medical record request/distribution
- Scheduling
- Check patients in/out.
- Schedule/reschedule patient appointments.
- Input patient data into company systems.
- Greet and assist monitor during remote/onsite visits.
- Daily temperature monitoring.
- Investigator signature process.
- Patient reminder phone calls / emails / texts.
- Create patient binders.
- Enter data in accordance with study timelines.
- Resolve queries in accordance with study timelines.
- Complete any necessary study training.
- Prepare charts for monitor visits.
- Medical record requests
- Print faxes.
- Send PCP notification letters.
- Receives and reviews monitor letters and proactively resolve any issues noted.
- Attend meetings and/or teleconferences related to assigned study.
- Complete quality assurance check of all source documents at each visit.
- Oversee chart organization of source documents.
- Enter studies in Clinical Conductor (visits, windows, elements, etc.).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
