Corporate - Patient Care Administrator
Tribe513 | The Onyx Group•Greenville, SC
•Onsite
About The Position
The PCA will be primarily responsible for capturing and entering patient demographic data while following GCP and ICH guidelines. The PCA will develop and maintain good communications and working relationships with clinical research personnel. Since this is primarily a customer contact position, it requires an outgoing, friendly personality and someone who enjoys working with a diverse population of people. This position requires strong computer skills.
Requirements
- GCP and ICH guidelines
- Strong computer skills
- Time management and workflow prioritization
- Computer proficiency
- Customer Service
- Attention to detail
- Strong verbal and written communication
- Highly organized
- Confidentiality
Responsibilities
- Greet patients and visitors in a friendly, professional manner.
- Schedule/reschedule patient appointments.
- Patient Check-in and Check-out process.
- Answer incoming calls and be the point of contact between patient, provider and coordinators.
- Schedule and confirm patient appointments using electronic EHR systems.
- Collect registration and intake forms for all patients.
- Assist with patient stipends in appropriate study portals.
- Inputs patient data into company systems.
- Completes any necessary training.
- Send fax request for medical records and maintain medical record request history.
- Assist with incoming fax distribution.
- Send PCP notification letters.
- Attends meeting and / or teleconferences related to PCA functions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
