Patient Benefit Representative

TEKsystemsFrisco, TX
$22 - $26Onsite

About The Position

The Patient Benefit Representative (PBR) is responsible for verifying patient insurance coverage, reviewing insurance cards, and confirming that insurance is active and effective. This role also involves verifying that required authorizations are attached to medications or treatments and checking outstanding patient balances. The PBR will also assist with front desk responsibilities as needed.

Requirements

  • 2+ years of healthcare experience within benefits, insurance, EOB
  • Strong organization, multitasking, and attention to detail
  • Ability to manage complex, high-volume workflows
  • Reliable work history and strong tenure
  • Excellent communication and customer service skills
  • Tech-savvy with ability to quickly learn systems

Nice To Haves

  • Open to strong recent graduates with relevant experience

Responsibilities

  • Verify patient insurance coverage
  • Review insurance cards
  • Confirm insurance is active/effective
  • Verify required authorizations are attached to medications/treatments
  • Check outstanding patient balances
  • Assist with front desk responsibilities when needed

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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