Hiring Now Patient Benefit Coordinator I
About The Position
The Patient Benefit Coordinator (PBC) is responsible for assisting patients and/or families access financial resources, as well as, assist with various hospital, state or federal assistance programs, in addition to, communicating and advising patients on insurance benefits, Social Security/State Medicaid policy (Blue Book; DCF policy), creating procedure estimates, explaining financial liability, collecting payments and negotiating payment arrangements. The PBC will act as an advocate between billing department, clinic department, state and federal agency and will obtain legally relevant medical evidence, physician statements and all other documentation required for eligibility determination. The PBC also communicates with outside facilities (i.e., Nursing homes), physician offices and other departments to ensure financial clearance has been secured on admitting and discharge.
Requirements
- Two (2) years of experience in the insurance industry (private or government sponsored). A Bachelor’s degree in Health Care Administration will be considered in lieu of required experience.
- HS EQ: High School Diploma, GED or Certificate
Nice To Haves
- Previous experience with filing Public Assistance Applications (i.e. Medicaid) and /or with DCF.
- Interviewing and/or collections experience.
- Demonstrated ability to make independent decisions and handle multiple tasks simultaneously.
- Demonstrated communication skills and ability to handle difficult situations.
- An understanding of current regulatory guidelines.
- Demonstrated knowledge of healthcare terminology.
- Superior organizational skills and attention to detail; ability to prioritize multiple tasks and meet frequent deadlines
- Demonstrated ability to cultivate partnerships and positive relationships with other providers and community participants
Responsibilities
- Assisting patients and/or families access financial resources
- Assisting with various hospital, state or federal assistance programs
- Communicating and advising patients on insurance benefits, Social Security/State Medicaid policy (Blue Book; DCF policy)
- Creating procedure estimates
- Explaining financial liability
- Collecting payments
- Negotiating payment arrangements
- Acting as an advocate between billing department, clinic department, state and federal agency
- Obtaining legally relevant medical evidence, physician statements and all other documentation required for eligibility determination
- Communicating with outside facilities (i.e., Nursing homes), physician offices and other departments to ensure financial clearance has been secured on admitting and discharge
Benefits
- Total Rewards Package
- Paid Time Off (start earning PTO on day one of employment)
- Tuition Reimbursement
- Discounted Medical, Prescription, Dental, Vision Benefit Plans for Full & Part-Time Employees
- Flexible Spending Accounts (Health Care and Dependent Care) - Pre-Tax Dollars
- Life Insurance
- Disability Insurance
- Retirement Savings Plan: 403b
- Sarasota Campus for now - Discounted Child Care & Before and After School Program and Summer Camp!
- Bereavement Leave
- Free Parking
- On Campus Dining w/ a 10% discount
- Credit Union w/ teller machines on campus
- Direct Deposit
- Free Wellness Screening
- Free confidential counseling services
- Employee Discount Programs
- Recognition Programs
- Referral Programs
- Tremendous growth opportunities for hard workers!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
