Patient Authorization Coordinator

Lumexa Imaging•Atlanta, GA

1d•Remote

About The Position

Lumexa Imaging is a large provider of outpatient medical imaging, with more than 5,000 team members and over 185 outpatient imaging centers across 13 states. The Patient Authorization Coordinator is responsible for verifying patient eligibility and insurance benefits, checking authorization requirements, and providing time-of-service estimates. This is a remote role based in Atlanta, Georgia. The coordinator documents communications in standardized formats, updates data-entry errors to support clean billing, requests clinical or medical records when needed, and communicates insurance changes or trends to the team. The role requires knowledge of medical terminology, general medical office procedures, and HIPAA regulations, along with the ability to work independently and collaboratively while maintaining suitable productivity.

Requirements

High school diploma or equivalent.
Good verbal and written communication skills.
Ability to organize and interpret data.
Ability to use good judgment to solve problems.
Ability to work independently and in a team environment.
Ability to use a computer, related software/programs, and multiple screens.
Ability to work onsite or remotely as needed.

Nice To Haves

Previous verification experience preferred.

Responsibilities

Verify patients’ insurance eligibility, benefits, and authorization requirements by phone or online.
Calculate and provide time-of-service estimates.
Apply knowledge of medical terminology, general medical office procedures, and HIPAA regulations.
Communicate insurance changes or trends to the team.
Maintain a level of productivity suitable for the department.
Clearly document communications and contacts with providers and personnel according to standardized documentation requirements and proper formatting.
Update data-entry errors to support clean billing.
Request clinical or medical records when needed.
Perform other duties as assigned.