Patient Authorization and Referral Representative - Patient Access
About The Position
Provides efficient, accurate, and effective customer-focused communication services, pre-registration of new patients and verification of registration for established patients. Obtains insurance eligibility verification for all patients. Verifies insurance benefits and obtains referral authorizations. Provides routine and complex financial counseling to patients, researches routine and complex billing issues. Works collaboratively with the back office teams to ensure an exceptional patient experience. Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- 1 year Health care or insurance experience
- Prior experience in liaison role for providers and staff
Nice To Haves
- Patient third party eligibility verification experience on an automated patient accounts system
- Experience with coding: ICD-10, CPT, HCPCS
Responsibilities
- Provides efficient, accurate, and effective customer focused communication services
- Pre-registration of new patients and verification of registration for established patients
- Obtains insurance eligibility verification for all patients
- Verifies insurance benefits and obtains referral authorizations
- Provides routine and complex financial counseling to patients
- Researches routine and complex billing issues
- Works collaboratively with the back office teams to ensure an exceptional patient experience
Benefits
- Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
