Patient Attendant (Casual Call)
Gundersen Health System•La Crosse, WI
•Onsite
About The Position
Emplify Health by Gundersen is seeking a friendly, service-oriented Patient Attendant to join our Patient Experience Team! In this role, you will warmly greet and assist patients, family members, and visitors while helping them navigate the hospital and clinic. You’ll play an important part in creating a welcoming, supportive, and positive experience for everyone who enters our facilities.
Requirements
- High School Diploma or equivalency
- 1 year of experience working with the public
- 1 year of customer service or healthcare experience preferred
- Basic computer skills is a plus!
Responsibilities
- Provide exceptional customer service by greeting, directing, escorting, and assisting patients, visitors, and families throughout the hospital and clinic.
- Assist patients with wheelchair use, transport, and wayfinding while ensuring safety.
- Support check-in processes for visitors and vendors and respond to customer questions, concerns, or needs using appropriate resources.
- Maintain clean, clutter-free entrances and notify Environmental Services or Security when additional support is needed.
- Perform a variety of clerical duties, including basic computer use, paging, phone skills, and data entry for tracking logs and reports.
Benefits
- Flexible scheduling - pick up shifts that work best for you!
- Professional Development Opportunities and Career Development Center support
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
