Casual Bell Attendant

Starwood Hotels
Onsite

About The Position

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. The company seeks thoughtful and inspiring Team Members and Leaders who value people, collaboration, stellar service, and respect for nature. The SH Front Offices are at the heart of every hotel, and front-of-house staff are crucial as they are the first to meet guests and provide impeccable service, reflecting the brand's best self. Starwood Hotels is looking for a warm, welcoming Bell / Doorperson who excels at communication and prioritizes guest and partner needs. Knowing the property's history to share with guests is highlighted as a success factor. As a mission-driven company, Starwood Hotels' purpose impacts team members, guest experiences, community building, and planet care. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and an affiliate of global private investment firm Starwood Capital Group. The company's mission is to inspire others to appreciate natural beauty and craft unique luxury experiences. They seek talented individuals who are service-oriented, detail-obsessed, honor nature, are inquisitive, confident in sharing ideas, and respectful of diverse viewpoints. Starwood Hotels is an Equal Opportunity Employer, committed to a diverse, sustainable workforce with an empowered, inclusive culture, and non-discrimination. Special accommodations can be requested via People Operations.

Requirements

  • Passionate about guest service
  • Enjoys physical work
  • Previous similar work experience
  • Previous customer or guest service experience
  • A team player
  • Hard worker
  • Detail oriented
  • Flexible and willing to meet the demands of a 24-hour operation

Responsibilities

  • Meet guests as the first point of contact
  • Provide impeccable service to guests
  • Prioritize the needs of guests and partners
  • Share knowledge about the history of the property with guests
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