Patient and Family Navigator - Pediatric Intellectual and Developmental Disability

University of Virginia

9d

About The Position

Patient and Family Navigator who coordinates care for pediatric and young adult patients and their families—especially those with autism, intellectual and other developmental disabilities (IDD)—by supporting patients and families as they navigate UVA Medical Center and community resources. Provides ambulatory care coordination in collaboration with clinician recommendations, including frequent communication, written documentation, registry maintenance, interpreter collaboration, and care follow-up.

Requires 3+ years of care coordination experience, strong problem-solving skills, and the ability to work both independently and within an interdisciplinary team. Role includes in-clinic and virtual care and occasional evening hours.
Individual contributors with responsibility in a professional discipline or specialty. Spends majority of time leading the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills normally acquired through advanced education (typically University).
Established and productive individual contributor. Works independently with general to limited supervision. Problems faced are difficult and may be complex. May influence others regarding policies, practices, and procedures. May have project management responsibilities on small, less-complex projects.

Requirements

• 3+ years of care coordination experience
• Strong problem-solving skills
• Ability to work both independently and within an interdisciplinary team
• Bachelor’s degree required. Equivalent combination of education and experience may be considered in lieu of degree.
• 3 years relevant experience.

Responsibilities

• Coordinates care for pediatric and young adult patients and their families
• Supports patients and families as they navigate UVA Medical Center and community resources
• Provides ambulatory care coordination in collaboration with clinician recommendations
• Frequent communication
• Written documentation
• Registry maintenance
• Interpreter collaboration
• Care follow-up

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
• Paid Time Off, Long-term and Short-term Disability, Retirement Savings
• Health Saving Plans, and Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level