Patient and Equipment Transporter

American Addiction Centers•Green Bay, WI

20h•Onsite

About The Position

Transporters are responsible for providing and maintaining a safe environment for themselves, the patient, and their co-workers by following established policies and procedures. They prepare patients for transport, communicate delays, complete work assignments efficiently, and work independently. Transporters also assist co-workers, follow oxygen usage guidelines, and communicate patient condition changes to nurses. They provide excellent customer service to patients and guests, acting as a resource and maintaining a professional demeanor. Transporters must be able to operate equipment safely and efficiently, identify and remove broken equipment, and clean soiled equipment. They document work assignments accurately and maintain patient confidentiality. This role requires the ability to recognize and address the needs of various age groups, including pediatric and geriatric patients.

Requirements

High School education or equivalent experience.
Ability to recognize needs and behaviors of a variety of age groups of patients treated.
Good communication skills.
Ability to anticipate patient, employee, and unit need and refer for appropriate action.
Customer Service Skills.
Must be able to read, write and speak English.
Basic math skills.
Flexible, versatile, reliable and a team player.
Utilize good judgement.
Ability to work weekends, holidays, and work different shifts to accommodate staffing needs.
Ability to perform lifting/transfer activities related to patients.
Safe body mechanics.
Ability to perform very heavy lifting (up to 100 pounds occasionally and/or in excess of 50 pounds frequently and/or in excess of 20 pounds constantly).
Ability to maneuver and operate equipment used by the department.
Routinely works with potentially infectious specimens and patients.
Ability to assist in evacuation of patients in the event of a fire or other disaster.
Continuous walking throughout shift.
Pushing, pulling, stooping, bending, twisting.
Ability to lift up to 35 pounds without assistance.
For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available.

Nice To Haves

Prior experience with various age groups is preferred.

Responsibilities

Receives/confirms Ticket to Ride document prior to transport.
Attends department, hospital and Advocate educations and meetings.
Demonstrates knowledge of the cognitive and sensory needs and abilities of pediatric and geriatric patients and applies this knowledge when giving instructions.
Contact telemetry at time of move and completion.
Be able to complete CPR if needed.
Follows Bloodbourne Pathogens, Infection Control, and universal Precaution Policies.
Uses correct body mechanics/lifting techniques when transferring patients.
Cleans soiled equipment after each use to avoid spread of disease.
Uses proper 2 patient identifier for patient safety.
Reports safety hazards to management.
Prepares the patient for transport while waiting for nursing assistance.
Reports delays or canceled tests to the dispatcher and other appropriate hospital personnel.
Completes work assignments in established time guidelines.
Works independently and utilizes the appropriate resources to maintain efficient operations.
Maintains communication with the dispatcher and responds to special instructions or assignments.
Assist co-workers with lifting patients and provides any other help to make the transport safe and efficient.
Follows oxygen usage guidelines as set by the hospital.
Communicates changes in patient schedules to the dispatcher and the ancillary department.
Communicates problems related to the patient’s condition to the nurse.
Appropriately greets the patient and/or guest.
Introduces him/herself to the patient and informs the patient of their intended destination.
Inquires if the patient needs any assistance of additional comfort measures.
Provides the patient/guest directions and if necessary takes the individual to the desired destination.
Refers the patient/guest on to the appropriate personnel who can be of more assistance.
Familiar with all locations of the hospital and campus.
Converses with patients and guests and provides a friendly atmosphere.
Accompanies the patient at all times.
Hands off patient appropriately.
Identifies any broken piece of equipment used by the Transportation Department and labels it for repair.
Cleans soiled equipment with approved cleaning solution for continued use with other patients.
Uses and maintains equipment in proper operating order.
Notifies management of safety issues related to equipment.
Completes training and demonstrates skills in operating a wheelchair, bed, and cart, safely and efficiently.
Utilizes communication tools appropriately and communicates to dispatchers and healthcare providers to update status and information.
Signs patients in and out of the unit.
Completes blood moves per guidelines.
Document ED-Radiology transports when not able to call into dispatch.
Adheres to schedules, breaks, and lunch periods.
Fills out an incident report in any instance of patient or personal injury.
Follows all confidentiality policies and procedures of the hospital.
Refrains from discussing confidential information with co-workers, friends, and family members.
Restricts the patient from reading their chart unless in the presence of a medical professional.
Checks for DNR (Do Not Resuscitate) restrictions.

Benefits

Comprehensive suite of Total Rewards
Benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program