Pharmacy Patient Advocacy Coordinator / Patient Assistance Programs

Onco360•New Hyde Park, NY

5d•$25•Hybrid

About The Position

Onco360, a leading oncology pharmacy, is seeking a Patient Advocacy Coordinator to join their mission-driven team. This role is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays through Not for Profit Organizations and Manufacturer Programs. The ideal candidate will navigate systems to find resources, explain processes, assist with applications, and review required documents. The position is based in New Hyde Park, NY, with a full-time schedule of Monday - Friday, 11:30 am to 8 pm EST. Remote work is possible after initial on-site training. The company emphasizes a supportive culture, growth opportunities, and a career with purpose.

Requirements

High School Diploma or GED
1+ years of patient assistance or advocacy experience
Registration with Board of Pharmacy (as required by state law)
Strong communication, organizational, and customer service skills

Nice To Haves

Associate degree or Certified Pharmacy Technician (PTCB)
3+ years of patient assistance or advocacy experience
Specialty pharmacy experience

Responsibilities

Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
Support applications for nonprofit and manufacturer assistance programs.
Provide clear explanations of insurance benefits and co-pay structures.
Maintain accurate patient demographic and insurance data in CPR+.
Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.