About The Position

Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. All information is gathered while adhering to regulation and compliance requirements and guidelines and is documented timely and accurately. Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • Full time employment
  • Evening shift
  • Onsite work

Nice To Haves

  • Associate's degree in healthcare or business administration.
  • 3 years of experience within Patient Access of Business office setting.
  • Experience with insurance eligibility systems.
  • 3 years of Utilization of medical terminology in job setting.
  • Knowledge in medical billing codes.
  • 1 year of Knowledge of Epic Applications.

Responsibilities

  • Assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits.
  • Completing financial clearance functions.
  • Collecting accurate demographic information, insurance information, and patient liability for unscheduled visits.
  • Performing financial clearance functions on assigned scheduled accounts.
  • Greeting and serving patients in a professional, friendly, and respectful manner.
  • Gathering information while adhering to regulation and compliance requirements and guidelines.
  • Documenting information timely and accurately.

Benefits

  • Best-in-class benefits uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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