Patient Administrator

Advanced Physical Therapy•Soldotna, AK

1d•Onsite

About The Position

Advanced Physical Therapy is hiring for a Full-time Patient Administrator in our Anchorage, AK clinic! At Advanced Physical Therapy, an Alaskan employee-owned and managed practice, we are looking for a dedicated and driven Patient Administrator to join our talented and committed team, to work together providing advanced care in all aspects of healing. We offer a great work environment, with a professional and caring team dedicated to the community, competitive compensation, generous paid time off, education assistance, and full employee benefits including medical, dental, vision, life and disability insurance.

Requirements

Minimum High School Diploma or General Education Equivalent
Strong Customer Service experience
Experience in scheduling, insurance inquiry and pre-certification, and patient collections
Knowledge and experience using Microsoft Programs such as Excel, Word, and Outlook

Nice To Haves

Medical office experience or training preferred

Responsibilities

Meet internal and external client needs, by interacting and assisting patients in person, by email and phone.
Schedule patient visits in accordance with patient availability, therapist’s plan of care and insurance requirements.
Execute the full cycle of the patient services: handling of patient’s information, processing medical documents, providing information on benefits and insurance data, medical finance information and correspondence with federal, state and local statutes, tracking prescriptions and authorizations, and other functions related to providing excellent customer service.
Support and ensure the effective communication between caregivers and outside sources, such as referring doctors and legal practices; keeping up with appropriate referral documentation and follow through.
Work alongside the caregiver team, collaborate and support the staff to accomplish our goal of providing quality health care in our community.