Patient Administration Coordinator
About The Position
Star Sleep & Wellness is seeking a full-time Patient Administration Coordinator for the front desk at their Dallas location. This role may require flexibility to float between other locations including Frisco, Irving, McKinney, and Denton. As the first point of contact for patients, the coordinator must possess a friendly demeanor and excellent customer service skills. While medical experience is not required, comfort with technology and software is important, as is attention to detail. Daily duties include greeting and checking in patients, verifying necessary documents and insurance cards, assisting with deliveries, spreadsheet tracking, chart preparation, and collaborating with the clinical team. Bilingual candidates are preferred but not required.
Requirements
- Friendly demeanor
- Excellent customer service skills
- Comfortable using and learning a variety of technologies and software
- Detail-oriented
- Value Reputation: Mindful of the big picture in everything you say or do, acting as an ambassador for the practice’s reputation.
- Adaptable to Change: Approach challenges with a positive attitude, open to learning, and willing to break old habits to improve.
- Driven and Goal-Oriented: Motivated by purpose, focused on personal and team goals, and thrive on achieving success.
- Do Whatever It Takes: Go the extra mile to support your team and make it happen for your patients, valuing collaboration.
- Do What You Say: Honor commitments and follow through, building trust through consistency.
Nice To Haves
- Bilingual
Responsibilities
- Greeting patients and checking them in
- Ensuring patients have all needed documents/insurance cards
- Assisting with receiving deliveries
- Spreadsheet tracking
- Chart prep
- Working closely with the clinical team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
