Patient Administration Coordinator
About The Position
Star Sleep & Wellness is seeking a full-time administrative assistant for the front desk at our Denton location. This role may require flexibility to float or work between our Frisco, Irving, McKinney, and Denton locations. As the first point of contact for patients, a friendly demeanor and excellent customer service skills are essential. While medical experience is not required, comfort with learning and using various technologies and software is important. The ideal candidate will be detail-oriented. Daily tasks include greeting patients, checking them in, verifying necessary documents and insurance cards, assisting with deliveries, spreadsheet tracking, chart preparation, and collaborating with the clinical team. Bilingual candidates are a plus, but not a requirement.
Requirements
- Friendly demeanor
- Excellent customer service skills
- Comfortable using and learning a variety of technologies and software
- Detail-oriented
- Mindful of the big picture in all actions
- Adaptable to change with a positive attitude
- Open to learning
- Willing to break old habits to improve
- Driven and goal-oriented
- Motivated by purpose
- Focused on personal and team goals
- Thrives on achieving success
- Willing to go the extra mile to support the team and patients
- Values collaboration
- Willingness to 'do whatever it takes'
- Honors commitments and follows through
- Desire to provide an amazing patient experience
- Desire to learn and grow with the company
Nice To Haves
- Bilingual
Responsibilities
- Greeting patients and checking them in
- Ensuring patients have all needed documents/insurance cards
- Assisting with receiving deliveries
- Spreadsheet tracking
- Chart prep
- Working closely with the clinical team
- Floating between locations as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
