Patient Accounts Specialist

West Wichita Family Physicians, PA•Wichita, KS

7d•Onsite

About The Position

West Wichita Family Physicians PA is seeking a Receptionist/Patient Accounts Specialist in our Business Office. You will be the first point of contact for patients, providing essential administrative support in a medical setting. Utilizing core skills such as medical administrative support, computer proficiency, and exceptional patient service, you will handle front desk duties, maintain office organization, and ensure efficient patient interactions. Your premium skills in verbal and written communication, EMR systems, and HIPAA compliance will be crucial in managing patient accounts effectively. With relevant skills in Microsoft Office, customer service, and multi-line phone systems, you will contribute to the smooth operation of the office and the delivery of quality healthcare services. Join our team and be a vital part of our patient-centered care approach.

Requirements

Medical administrative support
Computer proficiency
Exceptional patient service
Verbal and written communication
EMR systems
HIPAA compliance
Microsoft Office
Customer service
Multi-line phone systems

Responsibilities

Answers incoming calls to the business office.
Assists visitors to the business office as needed.
Enters new patient account information and updates existing patient account information.
Applies patient co-pays and other payments to dates of service and verifies accuracy of payment amounts.
Places courtesy calls to patients to advise of account balances, verifies and updates address and insurance information, and arranges payment agreements according to departmental guidelines.
Posts individual account payments received through the mail, in-person and online.
Maintains patient and clinic confidentiality.
Performs other projects and duties as required.