Patient Accounts Specialist

GBMC HealthCare • Padonia, KS

2d • $17 - $26 • Onsite

About The Position

Under direct supervision, performs all collection functions on account balances within assigned financial classes. Those on the collections/self-pay team will also be required to serve as a representative of GBMC in court for collection of co-pays, deductibles or coinsurances.

Requirements

• HS or GED
• One year of administrative experience
• 6 months of direct billing or collections experience preferred
• 1 year of customer service, preferably in a healthcare or insurance environment.
• Knowledge of collection procedures, laws, rules and regulations
• Skill in written and oral communications
• Skill in performing arithmetic calculations

Nice To Haves

• 6 months of direct billing or collections experience
• 1 year of customer service, preferably in a healthcare or insurance environment.

Responsibilities

• Follows-up on patient and insurance balances via telephone contacts, on-line follow-up and appropriate collection letter utilization within assigned timeline and in accordance with assigned work lists.
• Ensures secondary billing on accounts with secondary liability, follows-up on any unpaid balances.
• Processes rejections and inquiries from third party payers. Provides corrected data and resubmits bills as necessary.
• Ensures late charge billing and proper posting to accounts.
• Responds to patient and third party payor inquiries/complaints regarding patient accounts via telephone, mail and in person.
• Reconciles third party payment vouchers, ensuring proper reimbursement.
• Identifies and communicates problems, issues and negative trends for third party payers to the team coordinator or supervisor for investigation.
• Those on the collections/self-pay team will also serve as a representative of GBMC in court for collection of co-pays, deductibles or coinsurances.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED