Patient Accounts Representative

ORA Orthopedics•Bettendorf, IA
•Onsite

About The Position

We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day. As a member of our ASC team, you're actively involved in work that makes a significant difference in the lives of our patients. ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery, and more.

Requirements

  • Accuracy
  • Attention to detail
  • Timeliness
  • Organization
  • Ability to prioritize
  • Ability to handle multiple tasks in a busy environment and see them through to completion
  • Excellent interpersonal, oral and written communication skills.
  • Must be able to effectively communicate and interact with patients, families, and staff from diverse backgrounds.
  • Sound judgment and problem solving ability
  • Must be reliable
  • Ability to document accurately and concisely
  • Ability to perform while under stress
  • Multi-task with outstanding customer service skills.

Responsibilities

  • Ensuring confidentiality and the integrity of patient information in accordance with HIPAA guidelines.
  • Perform insurance verification and pre-certification requirements.
  • Manage third party carriers and manage care providers as required by the patient's medical coverage as needed.
  • Provide high level care, maintaining patient confidentiality and complying with all HIPAA rules and regulations.

Benefits

  • Click here for more information about the benefits offered as part of our employment package with ORA Orthopedics. Please note that some benefits are dependent upon the position and employment status held. https://flimp.live/ORAOrthopedicsBenefitSummary
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