Patient Accounts Representative

Peak Vista Community Health Centers•Colorado Springs, CO

1d•Onsite

About The Position

The Patient Accounts Representative – Eligibility supports billing functions for Peak Vista Community Health Centers, a nonprofit healthcare organization dedicated to providing exceptional healthcare to individuals facing access barriers. The organization offers integrated medical, dental, and behavioral health services through 20 outpatient centers, serving over 74,300 patients annually in Colorado. Peak Vista emphasizes a strong 'Hospitality' culture and is accredited by the AAAHC.

Requirements

High School Diploma or equivalent required.
Minimum 1 year of customer service experience required.
Data entry skills required.
Expedient and accurate use of 10 key and basic computer skills required.
Ability to handle multiple tasks simultaneously in a timely manner.
Ability to communicate in person, by phone and in writing in a clear, concise and professional manner.
Ability to reason and prioritize responsibilities effectively.
Ability to resolve problems with minimal assistance.
Must display strong detailed oriented skills with the proven ability to multitask.

Nice To Haves

Medical terminology desired.
Understands medical and financial confidentiality.
ICD-10 and CPT-4 coding desired.
Payment balancing experience desired.

Responsibilities

Responsible for understanding the billing details and requirements for all third party payors and miscellaneous programs.
Enters and/or approves data into the computer system according to appropriate guidelines to ensure that PVCHC accounts receivable is correct.
Third party billing via electronic, Web portal or hardcopy formats.
Ability to reconcile payments to patient accounts with appropriate codes.
Coordination of member benefits.
Adjusting member accounts based on updated information.
Performs other duties as assigned.