Patient Accounts Representative

NYU Langone Health • Norwich, NY

3d • Onsite

About The Position

Responsible for timely and accurate processing of and effective follow-up on all services, equipment and supplies. In this position, the representative should make every effort to assist the patient with questions and/or concerns and streamline the process for the patient, ensuring a high level of customer service.

Requirements

• High School Diploma or equivalent.
• Experience in resolving issues as they occur while efficiently managing high work volume in a fast paced work environment.

Nice To Haves

• Experience with durable medical equipment.

Responsibilities

• Timely and accurate processing of all services, equipment and supplies.
• Effective follow-up on all services, equipment and supplies.
• Assist patients with questions and/or concerns.
• Streamline the process for the patient, ensuring a high level of customer service.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Discounted childcare through Bright Horizons
• Pet insurance
• Legal services
• Identity theft protection
• PTO accrues from day one
• 403(b) retirement plan with company match
• Flexible spending accounts
• Access to financial advisors
• Up to $400/year in wellness rewards
• 24/7 EAP counseling
• Virtual mental health support
• Food pantry
• PTO donation program
• Professional attire through the Classy Closet
• Access to 100,000+ online courses
• Leadership programs
• Tuition reimbursement
• Clinical ladders
• Internal mobility

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED