Patient Accounts Representative

Moses / Weitzman Health System • Middletown, CT

6d • Remote

About The Position

Coordinates and performs all aspects of accounts receivable collection and reprocessing of claims. This position is available for remote work.

Requirements

• Associates degree in Health Information Management Systems (or related field) with 1+ years’ experience in a healthcare billing and collections office OR Coding Certification/Billing Certificate Program (AAPC’s CPC or AHIMA’s CCA) with 2 years’ experience in a healthcare billing and collections office
• In depth knowledge of CPT and ICD-10 Codes, Medicare and Medicaid billing rules.
• Insurance reimbursement methods, the claims appeal process, understanding of managed care contracts and capitation payments
• Proficient in Microsoft Excel, Word, Access and Outlook

Responsibilities

• Audits and resolves accounts with credit balances
• Audits and resolves accounts with outstanding balances and determines disposition of delinquent accounts
• Posts payments and adjustments and take action when rates do not match established fee schedules
• Performs necessary rebilling or adjusting on accounts
• Responds to patient inquiries regarding process of services
• Answers incoming Patient Accounts calls as member of the AR team phone queue
• Cross trains within department to provide coverage when necessary
• Collaborates with Office Managers regarding quality of data obtained by office staff, healthcare providers.
• Organizes work load to achieve a high level of productivity
• Notifies Manager of information that negatively impacts production
• Assist with special projects as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree