Patient Accounts Representative I

Norton Sound Health Corp • Nome, AK

5d • Onsite

About The Position

Responsibilities include billing, follow-up and collection of patient accounts and serving as a resource to patients and/or responsible parties regarding patient accounts. Uphold the organization’s vision, mission, and corporate values. Demonstrate understanding of and compliance with organization’s policies, procedures, code of conduct and work rules.

Requirements

• General knowledge of typical office technologies such as computers, printers, copiers, fax machines, and typical office software.
• Knowledge of billing practices and standards
• Knowledge of health insurance practices
• Patient/customer service skills
• Interpersonal skills
• Good communication skills
• Ability to manage their time and organize their work to ensure efficient performance.
• Ability to follow policy, procedure and instructions, actively communicate with their supervisors to ensure understanding and manage their work accordingly.
• Ability to understand and manage patient/customer confidentiality.
• Above average customer service and communication skills
• Above average computer and data entry skills
• High School Diploma or Equivalent
• 2 year(s) performing work in medical office or hospital setting working with patient accounts and/or billing

Responsibilities

• Process billing for healthcare services in accordance with federal, state and organizational procedures and protocol
• Answer inquires regarding past-due accounts, benefits and insurance guidelines
• Contact responsible party to resolve delinquent accounts, prepare payment plans in addition to monitoring adherence to plans and direct accounts to outside collection agencies when necessary
• Provide information for reports to identify and resolve accounts receivable and referral problems
• Perform various administrative duties consistent with job responsibilities to include data entry, filing, archiving, scanning, etc.
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED