Patient Accounts Receivable Representative

CCRM Fertility • Livingston, NJ

7d • Remote

About The Position

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com Location Address: Livingston NJ with the ability to work remote Department: Finance Work Schedule: Weekday – Weekday (8:00am – 4:30pm)

Requirements

• High School Diploma or GED required.
• 1+ year in insurance reconciliation and working with insurance providers
• Ability to work weekends, evenings, and holidays, on a rotating basis.

Nice To Haves

• Previous experience in reproductive medicine or Women’s health is preferred.
• Prior experience with calling insurances and EIVF preferred.

Responsibilities

• Manage the organization's patient accounts receivable processes, ensuring timely and accurate collection of payments from insurance providers.
• Handle billing inquiries, track outstanding balances, and work with clients to resolve payment discrepancies, and foster positive relationships with customers.
• Support inter-company patients with questions regarding insurance matters, current account status, and billing questions.
• Make a record of all patient interactions and/or account task updates to ensure all staff can follow up appropriately.
• Ensure patients statement balances are current, process/post insurance payments received.
• Coordinate billing for procedures covered by insurance (per business office policy).
• Complete appeals and send necessary documentation to facilitate payment when insurance providers provide wrong reimbursement, low reimbursement, and/or incorrect insurance denials.
• Other specific duties as assigned.

Benefits

• Generous Paid time-off (PTO) and paid holidays
• Medical, Dental, and Vision Insurance
• Health benefits eligible the first day of the month following your start date.
• 401(k) Plan with Company Match (first of the month following 2 months of service)
• Basic & Supplement Life Insurance
• Employee Assistance Program (EAP)
• Short-Term Disability
• Flexible spending including Dependent Care and Commuter benefits.
• Health Savings Account
• CCRM Paid Family Medical Leave (eligible after 1 year)
• Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
• Professional Development, Job Training, and Cross Training Opportunities
• Bonus Potential
• Potential for Over-time Pay (Time and a half)
• Holiday Differential Pay (Time and a half)
• Weekend Shift Differential Pay ($4.00 per hour)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED