Patient Accounts Associate
CentraState Healthcare System•Freehold, NJ
•$18 - $29•Onsite
About The Position
CentraState Healthcare System is seeking a Patient Accounts Associate to support the Patient Financial Services department. This role performs clerical duties related to the billing and collection of patient accounts.
Requirements
- High school diploma or equivalent required.
- One year clerical experience and knowledge of Word and Excel required.
- Knowledge of medical terminology.
- Strong customer service skills.
Nice To Haves
- Previous experience in medical financial setting with ICD9 and CPT coding preferred.
Responsibilities
- Submits bills electronically or manually promptly and following proper procedure.
- Makes correct adjustments to bills per established procedure and contract.
- Sends 2nd requests or performs telephone follow-up for payment to insurance companies as appropriate.
- Sends bills to secondary insurance when appropriate.
- Accurately bills patient for deductibles, co-pays and self-pay.
- Documents all tasks per established procedure.
- Keeps accurate records of payments received and credits to correct patients account.
- Sends adjusted bills with balance due to responsible payor or patient/resident as appropriate, following established procedure.
- Verifies, batches and posts checks received, following established procedure.
- Researches checks received with incomplete information and maintains accurate records of unapplied checks.
- Maintains records of returned checks and redeposit's following established procedure.
- Balances cash drawer at the end of shift.
- Ensures appropriate documentation is received for petty cash requests.
- Investigates and responds to patient billing questions received by mail, phone, or in person in a timely manner.
- Provides accurate information to patients and/or family members in response to questions or complaints.
- Documents all patient communications in computer following established procedure.
- Makes corrections to accounts when appropriate.
- Maintains accurate records and filing system.
- Securely stores patient valuables and maintains related records.
Benefits
- Medical, Dental, Vision, Prescription Coverage (30 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance
- Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan with employer match
- 401(a) Retirement Plan with employer contribution
- PTO
- Tuition Reimbursement
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Coverage, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
- Growth Opportunity and Workforce Development Initiatives
- Continuing Education / Onsite Training
- A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
- Concierge Services with Work & Family Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
