About The Position

At UC Health, we're proud to have the best and the brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. UC Health is committed to providing an inclusive, equitable and diverse place of employment. Under the direction of the Revenue Cycle Manager and Supervisor, the Patient Account Representative is responsible for monitoring insurance claims due to no response, pending response, denial and appeal, and proactively resolve balances billed to insurance carriers by way of accurate claim adjudication. This position may also evaluate and resolve under or over payments and requests for refund from insurance carriers.

Requirements

  • High School Diploma or GED
  • 3 – 5 years of relevant experience in Revenue Cycle and/or Epic Revenue Cycle applications.

Nice To Haves

  • Associate's Degree

Responsibilities

  • Monitoring insurance claims due to no response, pending response, denial and appeal.
  • Proactively resolve balances billed to insurance carriers by way of accurate claim adjudication.
  • Evaluate and resolve under or over payments and requests for refund from insurance carriers.
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