Patient Accounting Representative, Patient Finance Services, Full Time, First Shift
About The Position
The Patient Accounting Representative works in Patient Finance Services and bills claims electronically, checks unpaid claim status, posts cash, pursues self-pay cash collections, scans documents, requests medical records, and provides customer service. The role assists the manager with daily collection activities and is responsible for collecting past-due patient accounts through phone calls, letters, and other correspondence. Collection work includes collecting balances, arranging payments and settlements, and reviewing discount qualifications. The position also addresses revenue cycle performance, productivity, and quality reviews, and performs other duties as assigned.
Requirements
- High school diploma or GED.
- 3–5 years of relevant experience in Revenue Cycle and/or Epic Revenue Cycle applications.
Nice To Haves
- Associate's degree.
Responsibilities
- Bill claims electronically.
- Check the status of unpaid claims.
- Post cash.
- Pursue self-pay cash collections.
- Scan documents.
- Request medical records and provide customer service.
- Assist the manager with daily activities associated with the collection function.
- Collect past-due patient accounts through phone calls, letters, and other correspondence.
- Collect balances, arrange payments and settlements, and review discount qualifications.
- Address revenue cycle performance, productivity, and quality reviews.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
