Patient Account Specialist: Billing & Patient Accounts- 7056

CHR Career • Windsor, CT

7d • Onsite

About The Position

The Patient Account Specialist performs Accounts Receivable (A/R) and claim functions in a timely and accurate manner to support the organization's overall goals. This role involves accurately maintaining the processing system, and performing client billing, collection, and follow-up for medical, clinical, and other services provided.

Requirements

• High school Diploma or equivalent
• 1-3 years demonstrated experience in billing and collection of unpaid claims, preferably in a medical environment.
• Experience with Medicare, Medicaid and third party insurance preferred

Responsibilities

• Conducts collection follow-up activity on unpaid medical claims for Husky and Project Safe payer and back up to all other payers (as needed), according to departmental procedures.
• Performs accurate and timely billing of Project Safe claims, secondary claims and crossover claims for all other payers.
• Performs editing and rebilling of claims, follows up on denials, processes appeals and all other steps necessary to get a claim paid for Husky and Project Safe payer.
• Posts paper insurance payments, CSSD, Wise and Project Safe payments.
• Interacts with CHR sites to update insurance information, follow up from previous emails and re-entry of corrected data into the billing system.
• Completes monthly projects needed to keep EHR system updated as directed by director of department.
• Reports payer issues to supervisor as appropriate.
• Enters and maintains client billing and financial information into the Credible billing system and other software programs as necessary.
• Maintains the integrity and accuracy of client financial and billing data.
• Answers and appropriately handles incoming phone calls, addressing questions and concerns from staff, insurance companies and other providers and clients.
• Maintains current working knowledge of third party payer requirements.
• Maintains the confidentiality of client related information.
• Maintains documentation in compliance with agency and program standards.
• Participates in staff meetings, supervision, trainings and other meetings as assigned.
• Additional duties as required.

Benefits

• Ample paid time off
• Special day off for your birthday
• Contributions to your 403b Retirement Plan
• Competitive premiums with added discounts on pet, auto, and home insurance
• Tuition reimbursement
• Professional development programs
• Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites)
• Exclusive tuition discounts for CHR employees at several local colleges/universities
• FREE robust training curriculum, featuring our brand-new Clinical Training Series
• Clinical supervision and/or mentoring available at many programs
• Internal career fairs
• Annual wellness stipend
• FREE premium subscription to the Calm app, for employees and their families
• Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
• Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program
• Participate in leadership luncheons with our CEO and various agency committees
• Weekly video updates from our CEO and monthly newsletters

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED