Patient Account Services Specialist - Home Health

Cook Children's Health Care System • Fort Worth, TX

37d • Onsite

About The Position

The Home Health, Patient Account Services Specialist is responsible for floating through the different reimbursement departments to perform regular day in and day out duties. The floater will need to know both the Patient Account Representative role, as well as the Patient Service Coordinator role and be able to step in and help when the department is short staffed or needing assistance. This position will process claims, appeal claims (electronically or by paper), communicate with payor sources and/or patients/families, as well as process monthly supply orders, process new patient referrals in accordance with department protocol, and serve as a liaison between assigned departments.

Requirements

• High School or Equivalent
• 1 year experience working with medical insurance and billing required
• 6 months experience with data entry and processing medical orders required

Nice To Haves

• At least 6 months customer service experience

Responsibilities

• Process claims
• Appeal claims (electronically or by paper)
• Communicate with payor sources and/or patients/families
• Process monthly supply orders
• Process new patient referrals in accordance with department protocol
• Serve as a liaison between assigned departments

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED