Patient Services Coordinator- Home Health

Choice Rehab • Ocala, FL

7d • Onsite

About The Position

Experienced Home Health Patient Scheduler At Choice Health at Home, exceptional patient care starts with exceptional coordination. We're looking for an experienced, detail-oriented, organized, and compassionate Patient Services Coordinator (PSC) to help ensure our patients receive timely, seamless home health services. This position requires previous Home Health experience and proficiency with HomeCare HomeBase (HCHB). If you thrive in a fast-paced environment, enjoy solving problems, and love being the connection between patients and caregivers, we'd love to have you on our team.

Requirements

• High school diploma or equivalent required
• Previous Home Health experience is required
• HomeCare HomeBase (HCHB) experience is required
• Reliable transportation and valid driver's license
• CPR certification required only if performing patient visits

Nice To Haves

• LVN/LPN license preferred, but not required
• Strong organizational, multitasking, and communication skills
• Ability to thrive in a fast-paced healthcare environment

Responsibilities

• Coordinating and scheduling home health visits for clinicians
• Prioritizing new patient admissions to ensure timely starts of care
• Communicating with nurses, therapists, patients, physicians, and referral partners
• Managing scheduling workflows within HomeCare HomeBase (HCHB)
• Providing outstanding customer service to patients and healthcare professionals
• Assisting with medical records functions through cross-training as a Medical Records Specialist
• Supporting quality improvement initiatives and agency operations
• Helping ensure every patient receives the highest level of coordinated care

Benefits

• Comprehensive Medical, Dental & Vision Insurance
• 401(k) with company match and immediate vesting
• Paid Time Off & Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED