Patient Account Representative

Cottage HealthGoleta, CA
Onsite

About The Position

Cottage Health seeks a Patient Account Representative for their CH Patient Financial Services - Professional Billing department responsible for working hospital/physician accounts to ensure they are resolved in a timely manner. A PAR will need to effectively perform (as applicable) charge reviews, retro-reviews, work account/claim edits in Cottage's EHR and follow-up on claim submission, remittance review for insurance collections, pursue disputed balances and resolve credit balances from both government and non-government entities. The PAR interfaces with internal revenue cycle departments and external payer organizations including Health Information Management, Case Management, review organizations, access/registration areas, and clinical departments.

Requirements

  • related years of experience

Responsibilities

  • working hospital/physician accounts to ensure they are resolved in a timely manner
  • perform (as applicable) charge reviews, retro-reviews, work account/claim edits in Cottage's EHR and follow-up on claim submission
  • remittance review for insurance collections
  • pursue disputed balances
  • resolve credit balances from both government and non-government entities
  • interface with internal revenue cycle departments and external payer organizations including Health Information Management, Case Management, review organizations, access/registration areas, and clinical departments

Benefits

  • shift differentials
  • on-call pay
  • incentive pay
  • bonus opportunities
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