Patient Account Representative

Silver Cross Hospital • Cheyenne, WY

8d • $18 - $22 • Onsite

About The Position

Review and follow up on unpaid or denied insurance claims and follow-up on related correspondence. Handle or redirect incoming departmental calls. Interact effectively with co-workers. Other general office duties as assigned.

Requirements

• High School graduate or equivalent.
• Excellent customer service skills.
• Must be a team player.
• Must have basic computer knowledge and ability to type.
• Previous telephone customer service experience required.
• Must be able to multi-task & perform effectively & efficiently in a fast-paced & high volume environment.
• Needs to have a good understanding of medical insurance.
• Minimum of 1 year previous hospital or medical office medical insurance experience.

Nice To Haves

• Meditech and Cerner systems experience preferred.
• Bi-lingual (Spanish) a plus.

Responsibilities

• Review and follow up on unpaid or denied insurance claims and follow-up on related correspondence.
• Handle or redirect incoming departmental calls.
• Interact effectively with co-workers.
• Other general office duties as assigned.

Benefits

• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED